Frequenty asked questions
About our services:
What does RST Direct do?
RST Direct is an import and export logistics company, providing international freight forwarding, customs clearance, and supply chain solutions for businesses of all sizes.
Which types of goods do you handle?
We handle a wide range of general cargo, including consumer goods, industrial equipment, electronics, textiles, and food products, subject to import/export regulations.
Which transport modes do you offer?
We provide sea freight, air freight, and road freight solutions tailored to your cargo requirements.
Shipping & Logistics:
Which countries do you operate in?
We ship to and from most major international ports and airports worldwide, through our network of global logistics partners.
Can you arrange door-to-door delivery?
Yes, we offer door-to-door, port-to-port, and port-to-door delivery options depending on your needs.
Do you provide Incoterms support?
Yes, we can advise on the most suitable Incoterms 2020 for your shipments to clearly define buyer/seller responsibilities.
Customs & Documentation:
Do you handle customs clearance?
Yes, RST Direct provides full customs clearance services, including documentation, tariff classification, and duty/tax calculations.
Can you help with import/export licenses and permits?
Yes, our team can guide you through required licenses, certificates, and compliance checks for your specific goods and destinations.
What documents do I need to ship goods internationally?
Typical documents include commercial invoice, packing list, bill of lading or airway bill, and any required certificates (e.g. origin, compliance).
General & Contact
How do I get a quote for shipping?
Contact our team with your cargo details, origin, and destination. We'll provide a tailored quote within 24 hours.
How can I contact RST Direct?
Call: +44 (0) 208 577 7127 Email: info@rstdirect.co.uk
Our services include:
